Returns & Exchanges

We want you to love your Taylor Swift official merchandise, but if you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery. Please ensure all items are in their original condition, unworn, and with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship the Package

Drop off your package at any authorized carrier location; please keep your tracking receipt for confirmation of the return shipment.

4

Receive Your Refund

After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing